For existing clients

Request your documents

Need a copy of your policy schedule, will or a certificate? Tell us what you need. Once we've verified your identity, we'll send it securely.

Your documents, on request

We take the security of your information seriously. To protect you, document requests are released only after we've confirmed your identity against our records.

Policy schedules and plan summaries
A copy of your stored will
Beneficiary nomination forms
Tax and premium certificates

Verification keeps you safe. We'll never release documents without confirming it's really you. Most requests are completed within one business day.

Full name (as on your policy)

ID number

Policy number (if known)

Email address

Phone number

Which documents do you need?

Policy schedule Copy of my will Beneficiary nomination Tax certificate Premium statement Other

How should we send them?

Anything else we should know? (optional)

Your information is kept strictly confidential and used only to verify your identity and fulfil your request.

Request your documents

Your documents, on request

Request received.